5 Years of success
Since April 2002 Enspyre has been helping companies
with their phone answering, customer service and telemarketing.
Many companies do not live to see their fifth anniversary and as
proud as we are to celebrate ours, even prouder are we to see that
some of the customer we signed back in 2002 are still with us today.
We would like to think that our service quality, attitude and ability
to save our customers money has had something to do with their staying
power.
This year we have launched new services especially
on the software/system side and we are making sure to renew and
improve ourselves to streamline our internal operations and offer
our customers better service.
We are looking forward to 100+ years of success!
Sincerely,
Elias Ek
President, Enspyre
Company Background
In 2000 Jane Wei and Elias
Ek co-founded their first company, a web based vertical portal
that made money by selling banner advertising and portal stores
to merchants. The company quickly had a certain level of success
and communication with users and customers started taking more and
more time. Because the founders had other jobs during the day and
handled their growing business during the nights and weekends it
was tough. One obvious answer would have been to hire an employee
but since the couple worked out of their 14 ping apartment, this
was not practical. Nor was it economical since all they needed was
someone who could in a professional manner answer and make a few
phone calls every day. They then went looking for a company they
could outsource with but only found companies who could take messages.
After 1.5 years they sold this business with a modest profit and
soon thereafter started Enspyre to enable SMEs (Small and Medium
Enterprises) to have a chance to fulfill their potential.
Enspyre
opened for business in April 2002 and has since then serviced hundreds
of companies in just about every industry covered by Taiwan's 1.1
Million SMEs.
Media has reported on the successes of Enspyre and
the value of our services. President Elias Ek has been invited to
numerous radio and TV shows including CTI's "Got problem?"
Read more about
what the Press has said about Enspyre on our Press page....
When we service our customers well they succeed and
we succeed. Find out more about what our customers say about us
on our case studies and testimonials
pages.
The basis for our success is Our
Team of friendly, educated dedicated people who armed with the
latest technology go to work every day to help our customers.
|