2. Why use phone answering service?
For small companies, time and money are the two most important resources for the owners. Outsourcing phone answering can improve companies’ images and efficiency. With very little cost, these companies can enjoy high quality staff and systems like big companies do without all the hassles of hiring, training and managing staff.

3. How to use phone answering service?
Forward your company phone or cell phone number to Enspyre and easily remote control your company’s operation and monitor your customers’ movements no matter where you are.

4. Why use Enspyre’s phone answering service?

1. Enspyre hires full-time, stable, able, well-trained staff.
2. Enspyre has a high tech system, which can automatically bring out complete sets of company information, instant notices and service history records.
3. Enspyre service fits your needs; we provide high quality answering, instant handling, detailed recording and stable service.
4. Cost is less than 1/20 of hiring a staff.
5. No problems with staff being sick, careless, emotional, unmanageable.
6. Enspyre provides a high quality service; your own staff may not be able to provide such service.

5. What procedures to Enspyre’s agent use when answering my calls?

1. Opening greeting by your company’s name
2. Know who’s calling
3. Know what’s the purpose
4. Tell caller the agreed upon script for why you are not in the office
5. Answer standard questions
6. Check the result what caller expected
7. Log the phone and judge urgent or not
8. Choice send SMS, call out or just keep message