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Taipei County Goverment survey case

Taipei County Health Bureau commissioned ask Enspyre to complete a survey about citizens opinions about "Government Ethics".

Enspyre service process included:

  1. Project identification and planning of survey
  2. Executing research, data collection and integration
  3. Deliver a survey report providing an easy to read summary and all data collected during the survey.

1. Questionnaires

  • Confirm the survey questions
  • Gather customer feedback and citizen personal information
  • Telephone interviews and questionnaires

 

2. Data collection operation issues

  • Telephone interviews
  • Customer management form
  • Customers rejection - for the customer rejection's reason, handle it effectively and get the opportunity to continue
  • Daily telephone survey execution, finding decision makers responsible and complete the questionnaire
  • Customer follow-up operation

 

3. Basic information update

  • Questionnaire follow-up treatment
  • Customer market research daily report
  • Final report content and operations
  • Final process and related feedback

 

Enspyre's commitment:

Quality: Highly efficient, fully trained service agents do not need a learning period. High-performance systems, software and databases help ensures quality results

Stability:
Outsourcing allows the customer to not worry about the appointment and promotion of personnel thus providing peace of mind

Efficiency: Performance outstanding, no hidden costs, reduce operating cost, increase competitiveness

Professional:
Experienced, process-oriented quality of service and transparent records of all reports, rapid response and treatment

Comfort: Each employee have signed a non-disclosure agreement to ensure to preserve the security and confidential information

 

Enspyre questionnaire market research services include:

  1. Survey
  2. Market Research
  3. Consumer satisfaction survey
  4. Opinion polls
  5. Electoral market research, survey support
  6. Customer Satisfaction Survey

 

Let enspyre market research services to help you with professional, fast execution!