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Enspyre's team of dedicated professionals have a multitude of backgrounds and personalities. But we work together to reach the goals for every case. Here are some of us:
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Name: April Education: Shih Hsin University in Journalism Experience: 6 years in Enspyre, 2 years in democratic party research center, 1 year assistant for Marketing Agent Talent: Telemarketing/Business Development/CRM
I'm the best telemarketing personnel, because i have~ The most optimistic sense of service, variety of telemarketing experience, I have helped my customers to earn high profits.
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Name: Joyce Education: Michigan State University in Geography, British Reading Padworth College A-Level in Geography, Physics & Mathematics Experience: Phone Answering/Customer Service in Enspyre for 3.5 years, Secretary and Translator in Academica Sinica for 1 year Talent: Marketing Research and Analyze/ CRM /Document Translation
I'm the best telemarketing personnel, because I have~ the most professional phone answering experience, my top priority goal is to elevate my customers' company efficiency and business image.
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Name: Sandy Education: Japanese in Fu-Jen Catholic University Experience: 4 years at Enspyre, 2 years administration experience in Rulin cram school, 1 year in Chungwa Post Co., Ltd, 2 years telemarketing experience in PR Agency, 2 years marketing research experience in Synovate Research Reinvented Talent: CRM/ Administration Planning
I'm the best telemarketing personnel, because I have ~ an attitude of hard work and responsibility. I can solve customer's problems in the best way. And I have a heart full of passion, do my best on everything, discuss with my collegues about how to improve myself, so our customers can trust us to handle their work without worries.
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Name: Ada Education: Hsing Wu College in tourism Experience: 2 years at Enspyre, 1.5 years in Taiwan High Speed Rail customer service center, 2 years in Benesse customer service apartment Talent: professional customer service management
I'm the best telemarketing personnel, because I have~ a heart full of passion and kindness, I will do my best to achive the goal.
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Name: Tracy Education: Tamking University of Science and Techology- banking and insurance Experience: 4 years at Enspyre, elementary, junior high school and english cram school, insurance agent company Talent: phone answering and word processing
I'm the best telemarketing personnel, because I have ~ patience and kindness which makes people happy to talk to me on the phone.
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Name: Ivy Education: NanHua University in e-commerce management Experience: 2 years at Enspyre, 3 years cram school lecturer, 6 years in marketing research company, 1 year sales experience Talent: Business development / Problems Negotiation / Customer Service Management
I'm the best telemarketing personnel because I have~ passion for business and I am good at conversation! Your profit also is my profit! I will find a way to reach the goal for every case.
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Enspyre Team:
CEO- Elias EK
Service Team
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Elias Ek joined Enspyre as President in December 2002. Mr. Ek most recently served as Director of International Marketing for Tablet PC maker PaceBlade, where he built the foundation for a worldwide brand. Before joining PaceBlade, Mr. Ek worked with marketing for B2B marketplace AsianProducts.com, and prior to that as Marketing Manager for TRICOR, the business arm of the State of Tennessee. Mr. Ek received a Bachelor in Business Administration in Marketing and a Bachelor of Science in Radio/TV Broadcasting from Austin Peay State University, Clarksville, Tennessee. Mr. Ek is from Sweden, but has lived in the US, Japan and Taiwan since 1994.
The other co-founder of Enspyre was Elias' wife, Jane Wei, who passed away in 2003. An astute business woman and manager she was a tremendous loss to Enspyre and of course to Elias. From that they first met at Austin Peay University they were an unsperable team who started two companies and with their energies and loving relationship inspired others to both entrepreneurship and relationships.
An ever recurring theme in Elias' life is weight. As a skinny 10 year-old he got the bullheaded idea that he didn't want to eat meat but he also refused to eat vegetables which pretty much only left carbohydrates (bread, pasta, rice) on the menu. When he 2 years later decided to start eating meat again he had become a rather plump child. At the age of 15, despite twice weekly martial arts practice and twice weekly PE class and countless hours of soccer out on the street, he signed up for the Weight Watchers weighing 76 kiloes. Up and down the weight went until Fall 2002 when he went on a low-carb diet and lost 35 kiloes in one year. In 2007 all the weight was back on again and a new effort is under way...
Having lived in 4 countries and always being a keen observer, Elias likes to compare countries and cultures. "There is good and bad with every place" he likes to say. Some favorite questions are: why are Taiwanese buildings so badly insulated, why Taiwanese waiters generally do not remember who around the table ordered what (waiters in the US always do, how? Operating system? A note book perhaps?) and what exactly IS the ROI on keeping Taiwanese kids at school at all hours? Can one see that torturing kids with night school and extra homework really does the national culture or economy any good?
Elias has tried many different professions and long had the dream to start a company. In 1992 he was bidding for one of the national licenses for commercial radio that the Swedish government were auctioning off. While in the end an 18 year-old had no chance against national and international companies, it was an educational experience.
Elias grew up in Sundsvall, a small town 400 kilometers north of Stockholm. He had some pet desert rats (Agaton and Johan) for a while but due allergies and an overwhelming desire to spend all his money on comic books, they were soon sold to a friend. A new pet would not come along until Jane Wei in 1998 insisted on the couple getting a dog. In February 1999 a snow white American Eskimoe puppy was purchased and named "Sun-Tzu" after the famous Chinese military strategist and author of " The Art of War". When the couple later moved to Taiwan, he also had to endure the long plane ride over the Pacific Ocean.
Back in Sweden, Elias mother and father are still teaching art, his father in high school and his mother in a voluntary art school for interested children.
His younger sister is one of Sweden's most famous radio and TV personalities. She became famous with a wild character for children that adults either loved or hated called "Grynet".
 His younger brother has travelled a lot and in 2006 pulled off a feat that few people have done; paddling a kayak, walking and biking around the complete Swedish border, all 4600 kilometers of it in a project they called Sverige Runt 2006. It took over half a year and many adventures to make it around the country but Simon and his companion thought it was well worth the effort.
Elias says that what his parents has given him more than anything is the belief that he can if he wants to. They never push for any of their children to do anything specific but encourage and support them to pursue their individual interests. To great success one might add.
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Enspyre has the best team in the industry. Everybody in the company, including management and administrators, has a personal and professional drive to learn more and do a better job.
For a young company Enspyre has many team members who have been with the company for a long time. A certain turnover is inevitable but we sure fight tooth and nails for every good employee. This gives Enspyre a stable experienced team that can deliver high quality services.
Our President Elias Ek
Our President Elias Ek is from Sweden but has lived in the US, Japan and for the last 10 years in Taiwan. After a career in marketing he launched Enspyre in 2002.
Our Service Team
We call our service team, Business Coordinators because that's what they do. They help our customers to manage their calls, both inbound and outbound.
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