Benefits

Enspyre’s professional secretaries can:


1. Answer all your calls professionally and friendly.
2. Give greetings in Mandarin, English or Taiwanese.
3. Reply correctly according to different demands.
4. Understand callers’ demands and handle with accuracy.
5. Assist callers and accurately record their problems.
6. Choose to comfort, handle or answer the caller according to the situations.
7. Sort out urgent calls and use different notifying methods.
8. Record content help customers understand callers’ questions.
9. Record inbound call time, caller’s company, name, phone numbers, questions, handling procedures and results.

Real Enspyre secretary phone answering recordings


Below are recordings of Enspyre secretaries answering calls from our customer's clients. With the help of our high tech system, Enspyre secretaries reply with different answers for clients in different industries and we can correctly and quickly answer your customers’ questions. Our well-trained, high quality staff can answer all your calls correctly, professionally and sometimes with a bit of wit.

Important– below are recordings of real phone conversation. To keep service content confidential, all callers’ identifying information as well as companies’ information have been deleted. All calls are in Chinese.

 

International Boots design company，business inquiry

Business inquiry is for assistance for boots design in German exhibition.

Enspyre Secretary answers all calls and records all the important information. (Such as the size and timetable of exhibition)
AD Printing Company, Bank
The balance of company saving account is negative.

Electric Ltd. Product Guarantee issue

 
Distribution agency for Western European，Following calls

Electric Trading Ltd，business inquiry