Home Telemarketing Case Studies Communicator Infromation Company use Enspyre Service
Communicator Infromation Company use Enspyre Service

casestudy_chcsystems_video3The generation of specialization is coming, telemarketing help IT industries to create the new opportunities.

Just need to spend little money and earn big money, you don't need to do everything by your own self.


Communicator Information Company is information industries; their main part of it is to sell computer hardware and equipment. And also combine comprehensive information integration services to supply business video conference technology and system maintenance, included the remote video surveillance system and construction, E-commerce website design and construction. All are the main service about this company supply.

Communicator, established in 1995 by the start-up period from the beginning to computer hardware and peripheral equipment sales for the main phase to 2001, sought to change the way Communicator elevate to professional information Integration Company.

Change–find a new mode

The change in company policy process, need marketing channels and sales methods to make advantage of the company's policy and implementation to more customers; at this time ,Communicator owner have good equipment and systems, they decided to first focus in area『Video Conference System』, thus beginning the gradual promotion, many different types of market, and the price ups and downs extremely, Communicator started thinking, how could we break the siege?

At this point they start thinking about what approach can lead to people's interest, and do not affect staff morale, because it did have tried to develop their own phone calls, trying to approach new customers; but the result is the employee / clerk affect morale! Not only could not use telemarketing methods to open source, but also fell deeply staff morale!

So they want to look for other way, the way that you don't need to do it by yourself, but still someone to assist its developing customer resource? Need someone to develop the front-line, then let sales person go to explain, is there any company provide such services?

The telemarketing way that Enspyre supply

Target and operate method:

Discuss with Enspyre and decide to promote the main push product, their main push is broadband video camera and the content of computer maintenance. Appealing customers interest by telemarketing, arrange the meeting to get the order and also operate the customers relationship. Not only provide Communicator a professional human resource backup but also let Enspyre help Communicator to flit the customers for first step to reduce their sales person’s cost of time.

Information delivering:

Assist by Enspyre to do the information delivering, let customer realize Communicator’s business model, product and services. And also build up the trust and popularity at the same time.

 

Implementation, regular meetings discussing:

During the time that Enspyre help customers to do the project Enspyre will keep continue to discuss with Enspyre customers, to realize the specialty of the product and list properties. If faced with the implementation of effective fall time, you need to discuss with each other to find the reasons? Or the target audience need to re-amend, after discuss with Enspyre-regular communicate and revised, and then we will keep Trying! Continue!

 

The advantage

Communicator use Enspyre phone answering service and project manager well experience to help them do the customization marketing way.
To Communicator’s IT industries and market product, collect useful information
, to find the most obvious target groups, to find the most effective list, by way of telephone marketing to achieve the development potential customers, arrange a meeting interviews, winning products exposure, not only can reduce the communications company's preparation time by Enspyre as the first line of the vanguard, the effective screening list, the list of classification and response mechanisms through daily reports, continuous improvement and service improvement. Results: long-term business telephone marketing, efficiency is proportional to the growth! Economic efficiency is a major breakthrough!

Implementation of the results

Raise the morale of its operational staff! Communicator’s business, just for the interest of potential customers visiting the past meeting, from business people do not worry excluded from the problem!

Bring the benefits far outweigh the investment amount! ROI is about 125%, while also summoned information from the phone company implemented the complete list of marketing development and information; to provide future communications, users can continue to track potential customers the opportunity to enter by phone marketing success IT industry market!

Communicator Information Co., Ltd.

Communicator is information industry , the main industry is the sale of computer hardware and peripheral equipment, combined with comprehensive information and multiple services, corporate video conferencing systems to provide technical service and system maintenance and includes a remote digital surveillance system planning and construction, planning and design of e-commerce website design, store planning and design of POS management system such as a wide range of services, are all Communications from information services provided by the company.

Tel:(02)2975-9299 
Fax:(02)2975-7299