{"id":6099,"date":"2006-01-02T14:53:49","date_gmt":"2006-01-02T06:53:49","guid":{"rendered":"https:\/\/ijpdaxbhbd.onrocket.site\/2018\/07\/10\/cheers-magazine-interviews-enspyre-ceo\/"},"modified":"2018-07-14T13:40:52","modified_gmt":"2018-07-14T05:40:52","slug":"cheers-magazine-interviews-enspyre-ceo","status":"publish","type":"post","link":"https:\/\/www.enspyre.com\/en\/media\/cheers-magazine-interviews-enspyre-ceo\/","title":{"rendered":"[Cheers Magazine] Interviews Enspyre CEO"},"content":{"rendered":"

A customer service department is often the first interaction point a customer has with a company. However, the staff of the customer service department often has no power to make decisions which can be frustrating for the employees. One way forward is to outsource this function.<\/p>\n

Cheers Magazine is interviewing Enspyre CEO Elias Ek.<\/p>\n

\u5e7e\u4e4e\u6bcf\u500b\u4eba\uff0c\u90fd\u6709\u904e\u7576\u83dc\u9ce5\u7684\u7d93\u9a57\uff0c\u505a\u7684\u662f\u88ab\u8996\u70ba\u6700\u4e0d\u91cd\u8981\u7684\u4e8b\u60c5\uff0c\u7136\u800c\uff0c\u90a3\u4e9b\u4e8b\uff0c\u771f\u7684\u6709\u90a3\u9ebc\u4e0d\u91cd\u8981\u55ce\uff1f\u5c31\u50cf\u662f\u5bc4\u9001\u6587\u4ef6\uff0c\u4e5f\u8981\u78ba\u4fdd\u6587\u4ef6\u5bc4\u9001\u4e0d\u51fa\u932f\uff0c\u4e0d\u6703\u628a\u4e0d\u8a72\u5bc4\u7684\u6587\u4ef6\u5bc4\u51fa\u3002\u800c\u5e38\u88ab\u5404\u516c\u53f8\u8996\u70ba\u6700\u4e0d\u91cd\u8981\u7684\u7e3d\u6a5f\u5de5\u4f5c\uff0c\u5176\u5be6\u662f\u548c\u4f86\u96fb\u5ba2\u6236\u7684\u7b2c\u4e00\u7dda\u61c9\u5c0d\uff0c\u56e0\u6b64\u9078\u5c0d\u4e00\u500b\u597d\u7684\u4eba\u9078\u4f86\u8ca0\u8cac\u6b64\u4e8b\u6216\u5c07\u96fb\u8a71\u7e3d\u6a5f\u7684\u5de5\u4f5c\u59d4\u5916\uff0c \u5176\u5be6\u90fd\u662f\u53ef\u884c\u7684\u4f5c\u6cd5\uff0c\u4e00\u8d77\u4f86\u770b\u770b\u6709\u4ec0\u9ebc\u65b9\u6cd5\u4f86\u8b93\u8ca0\u8cac\u63a5\u807d\u7684\u4eba\u54e1\uff0c\u5982\u4f55\u6070\u5982\u5176\u4efd\u5730\u626e\u6f14\u597d\u5176\u89d2\u8272\uff1b\u4ee5\u53ca\u5982\u4f55\u8a13\u7df4\u6b64\u8077\u4f4d\u7684\u4eba\u54e1\uff0c\u53ef\u6210\u70ba\u8cb4\u516c\u53f8\u7684\u5f97\u529b\u52a9\u624b\u2027\u2027\u2027<\/p>\n

\"CheersCheers \u5feb\u6a02\u5de5\u4f5c\u4eba\u63a1\u8a2a\u5b89\u77f3\u7e3d\u7d93\u7406\u30102006\u4e00\u6708\u865f Cheers \u5feb\u6a02\u5de5\u4f5c\u4eba\u96dc\u8a8c \u6211\u611b\u8fa6\u516c\u5ba4\u55ae\u5143\u3011<\/p>\n

\u6211\u662f\u4e00\u500b\u63a5\u96fb\u8a71\u7684\u5ba2\u670d\u5c0f\u8077\u54e1\uff0c\u8a72\u5982\u4f55\u5206\u8fa8\u554f\u984c\u7684\u8f15\u91cd\uff1f
\n\u54ea\u4e9b\u4e8b\u60c5\u6211\u80fd\u81ea\u884c\u6c7a\u5b9a\uff1f\u54ea\u4e9b\u61c9\u8a72\u5411\u4e0a\u7a1f\u5831\uff1f<\/p>\n

\u4e3b\u8b1b\uff1a\u5b89\u77f3\u884c\u52d5\u5546\u52d9\u4e2d\u5fc3\u7e3d\u7d93\u7406\u5c39\u514b\u52e4 Elias Ek \u6574\u7406 Cheers \u96dc\u8a8c\uff1a\u984f\u4f36\u56e0<\/p>\n

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\u5c08\u696d\u5ba2\u670d\u6d41\u7a0b\u5256\u6790<\/p>\n

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\u7b2c\u4e09\u6b65\uff1a<\/p>\n

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A customer service department is often the first interaction point a customer has with a company. However, the staff of the customer service department often has no power to make decisions which can be frustrating for the employees. One way forward is to outsource this function. 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