They are an agent to sell professional machine parts in Taiwan. They are a small company where each employee has to deliver value.
Why chose Enspyre: Professional Image
Since the products they are selling are high-end precision products it is important to also deliver professional customer service. Enspyre can help ensure that every call is answered promptly and professionally even though all their 7 employees are out of the office.
No missing calls
Every single call has its value. Missing a phone call might mean a lost order or disappointing a current customer in needs of assistance. But sales personnel often don’t have much time to stay in the office and it isn’t convenient to answer the phone when talking to customers or driving.
To deliver top end service they turned to Enspyre’s phone answering service.